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policy and procedure

Procedures & Policies

90% of our clients are repeat business

80% of our clients have worked with us in excess of 5 years

50% of our clients have worked with us for more than 10 years

 
 

As a company, we have over 20 years’ experience in the development and delivery of Learning and Development packages for the wholesaling, merchant and manufacturing market place.

You can be confident that Pinnacle have a true understanding of your business and the market place you sell into. One of our unique selling points is that all our coaches have earned their stripes working in either Wholesaling or Merchants, or the Manufacturers supplying into them.

We pride ourselves on our personal and friendly approach and we believe building lasting relationships with our clients is paramount to our success. We work hard for our clients and candidates and are totally ethical in what we do, so you can always trust us to do a good job for you.

Our portfolio of clients consists of some of the major players within the electrical sector, as well as a range of ambitious small and medium-sized businesses.

Our beliefs and values

  • Any company’s number one asset is it’s people

  • The best performers in the world never stop training and developing

  • Development will help our people exceed all our expectations

  • People development and staff retention go hand in hand

  • We never stop learning, every day is really a school day

  • Learning needs to be engaging, challenging, relevant and of FUN

  • Have true empathy and understating is essential to any coaches success