The importance of a good interview technique

A job interview is a two-way process. It’s a way for you, as the employer, to find out more about a candidate, and a method for them to find out more about you and the position available.

What to consider

As with anything, it’s essential to have a structure to the interview. Setting your objectives, job description and candidate specification will start you off the right foot.

Then, consider the skills required. Preparation, questioning, listening, note-taking, opening and closing are all essential for ensuring the interview runs smoothly.

You must also check your attitude. Making the interviewee feel relaxed enough to open up and participate is vital for ensuring you get the best out of them.

Before the interview, it’s important to check the environment in which the interview is being conducted. Are your staff aware of the interview timetable? Does the space have adequate privacy – is it somewhere you won’t be interrupted? Is it clear of paperwork and does it fully represent your company?

Remember – you should be looking to make a great first impression too. Make the candidate feel important. Confirm all times with them 72 hours before and don’t plan more than four interviews in one day. As a rule, aim to spend 80% of your time listening and 20% talking.

A poor interview

‘Fail to prepare, prepare to fail’ – the old adage rings true for both candidates and you, the interviewer.

A poor interview can have longstanding effects. The interviewee will leave with a poor image of not only you but the company you work for. It will be a waste of time and money, and you will likely feel frustrated and under pressure to fill the vacancy.

But, appointing the wrong person can lead to even more significant problems down the line. It could cause overall team morale to drop, see individuals take on more work and respect for the manager to take a big knock. Your good staff may decide to leave which is not only a significant loss to the business but means you will have to begin the whole recruitment process again!

Pinnacle are recruitment and training specialists for the electrical wholesale and manufacturing industry. Our portfolio of clients consists of some of the major players within the electrical manufacturing and wholesaling sector, as well as a range of ambitious small and medium-sized businesses.