Duration: One Day
What’s it all about?
This module will give your team simple and effective tools to aid them in the development of both new and existing customers. The day will focus on building self-confidence and self-belief, helping the individuals focus on the positive side of sales and to see what the benefits are to them personally of growing sales. The workshop will also look at the need to be resilient, giving attendees tips on how to deal with rejection in a non-personal way.
The day will help attendees take a fresh look at the way they communicate with all customers, moving the focus of all communication to sales development. Delegates will look at basic, easy to implement ways to increase sales with both the re-active and pro-active order and enquiry. As part of the workshop delegates will take away documents and forms that they can tailor and use back in the branch.
The module concludes with each delegate preparing an action plan that they can discuss and implement with their Line Manager upon their return.
What will be covered in this module?
Setting overall objectives for the programme
The difference between reactive and proactive
Who has the greatest influence on sales?
Increasing face-to-face sales
Proactive telephone calls to existing customers to generate business
Prospecting and information gathering with new customers
The key attributes of a ‘Great Internal Proactive Sales Person’
Personal action plans
What training style will be used?
This workshop will be a combination of, syndicate working groups, brain storming sessions, individual exercises and challenging interactive discussions. It will involve feedback sessions from other delegates and the chance to learn from other peoples’ experiences. There will be plenty of opportunity to create and develop an action plan that the delegates present to their team at the end of the day. There is guidance offered on post course action planning during the day by the trainer.
Included Within The Price
Course Completion Certificate
Course workbook
Handouts
Lunch
Refreshments throughout the day
Email and telephone support from Pinnacle Solutions after the course
Start/Finish Times
Start: 8:45am
Finish: 4:30 – 5:00pm
Please click on PURCHASE to reserve your place. We will then confirm the booking through email and will send you the joining instructions and invoice.