Duration: One Day
What’s it all about?
This workshop has been designed for both established and new external customer facing sales teams. It will enable them to learn (or revisit) the key aspects of selling effectively face to face and the importance of building long-term ‘business relationships’.
Focusing initially on how they see their roles and responsibilities, honing in on the need for a professional approach to all customers at all times. The days will give them a sounding in the importance of planning and task management, the skills needed to gain those elusive appointments and to ensure clear, goal driven objectives are at the forefront of sales activity. They will drill down into the importance of creating a great first impression on every call and work to build a structure and agenda for conducting successful business meetings.
The aim of the days is to allow the delegates to broaden their abilities in sales, learning how to utilise the Company’s unique selling points to grow their business. We will explore using open questions to gain real knowledge of the customer and the importance of really listening in the sales process. Finally, they will be encouraged to set quality, measurable goals as individuals to put what they have learnt into practice.
What will be covered in this module?
What is a Sales Professional?
What are the Key Ingredients of a Great Sales Professional?
Creating a Great First Impression on Every Call
Planning and Running Effective Business Meetings
The ‘Sales Champion’ – Self Assessment
Effective Time Management Tips
Making Fixed Appointments
Effective Journey Planning
Using Open and Closed Question
What training style will be used?
This workshop will be a combination of, syndicate working groups, brain storming sessions, individual exercises and challenging interactive discussions. It will involve feedback sessions from other delegates and the chance to learn from other peoples’ experiences. There will be plenty of opportunity to create and develop an action plan that the delegates present to their team at the end of the day. There is guidance offered on post course action planning during the day by the trainer.
Included Within The Price
Course Completion Certificate
Course workbook
Handouts
Lunch
Refreshments throughout the day
Email and telephone support from Pinnacle Solutions after the course
Start/Finish Times
Start: 8:45am
Finish: 4:30 – 5:00pm
Please click on PURCHASE to reserve your place. We will then confirm the booking through email and will send you the joining instructions and invoice.