Duration: One Day

What’s it all about

This workshop is designed specifically for Managers and / or Directors who have direct responsibility for recruiting personnel. The module looks at how vitally important it is to select the right person 1st time and how costly errors in recruitment can be to the business. We look at the need to commit real time to both the preparation and actual interviewing process. Delegates will learn a process that begins by identifying and listing the skills, competencies and experience that applicants ‘must have’ followed by ones that are ‘desired but not essential’. This list forms the basis of all questioning and allows the interviewer to rank applicants accordingly based on fact and not ‘gut feeling’. The workshop will cover the need to obtain pre-interview information from applicants and get them to prepare to ensure a structured and professional interview can be planned and take place. Attendees will work on preparing both open and closed questions to be used in the process and building a meaningful and interesting interview. Attendees will leave with a confidence and process to give greater success in employing the right people and keeping them.

What will the day involve

• The true importance of skilled interviewing and recruitment.

• The cost of recruitment and getting it wrong.

• Preparation – identifying the essential skills, knowledge, experience and personality traits.

• Reviewing CV’s against the criteria – sticking to the spec.

• Preparing open and closed questions for the interview.

• Building the interview – the structure of an interview – start, middle and end.

• Ranking and comparing applicants.

• Never taking the wrong one.

• Making the right decision.

What will the delegate be able to do on completion

• Conduct meaningful and professional interviews.

• Prepare for interviews in a structured way.

• Prepare and ask questions to really find out if the applicant can do the job.

• Compare applicants against set criteria.

• Sell the company and role honestly.

• Select the right candidate for the job.

• Take away an action plan that they can start to implement immediately.

What training style is used

This workshop will be a combination of syndicate groups and challenging interactive discussions. It will involve feedback sessions from other delegates and the chance to learn from other peoples’ experiences. There will be plenty of opportunity to create and develop an action plan for the delegates present to their team at the end of the day.  There is guidance offered on post course action planning during the day by the workshop leader.

Duration: One Day

What’s it all about

This workshop is designed specifically for Managers and / or Directors who have direct responsibility for recruiting personnel. The module looks at how vitally important it is to select the right person 1st time and how costly errors in recruitment can be to the business. We look at the need to commit real time to both the preparation and actual interviewing process. Delegates will learn a process that begins by identifying and listing the skills, competencies and experience that applicants ‘must have’ followed by ones that are ‘desired but not essential’. This list forms the basis of all questioning and allows the interviewer to rank applicants accordingly based on fact and not ‘gut feeling’. The workshop will cover the need to obtain pre-interview information from applicants and get them to prepare to ensure a structured and professional interview can be planned and take place. Attendees will work on preparing both open and closed questions to be used in the process and building a meaningful and interesting interview. Attendees will leave with a confidence and process to give greater success in employing the right people and keeping them.

What will the day involve

• The true importance of skilled interviewing and recruitment.

• The cost of recruitment and getting it wrong.

• Preparation – identifying the essential skills, knowledge, experience and personality traits.

• Reviewing CV’s against the criteria – sticking to the spec.

• Preparing open and closed questions for the interview.

• Building the interview – the structure of an interview – start, middle and end.

• Ranking and comparing applicants.

• Never taking the wrong one.

• Making the right decision.

What will the delegate be able to do on completion

• Conduct meaningful and professional interviews.

• Prepare for interviews in a structured way.

• Prepare and ask questions to really find out if the applicant can do the job.

• Compare applicants against set criteria.

• Sell the company and role honestly.

• Select the right candidate for the job.

• Take away an action plan that they can start to implement immediately.

What training style is used

This workshop will be a combination of syndicate groups and challenging interactive discussions. It will involve feedback sessions from other delegates and the chance to learn from other peoples’ experiences. There will be plenty of opportunity to create and develop an action plan for the delegates present to their team at the end of the day.  There is guidance offered on post course action planning during the day by the workshop leader.

Duration: One Day

What’s it all about?

A fun, informative, interactive and most of all effective one-day workshop that gets all attendees to participate and leaves them with both increased confidence and clear learning to enable immediate implementation when back in the branch.

Our trainers are from the electrical industry having worked in wholesaling, manufacturing or both. They have a true understanding and empathy of what it is like to work on a trade counter of an electrical wholesaler on a daily basis and the challenges the role can build.

This workshop is not about changing the world it is about all of the customer-facing teams learning tips that will enable them to be more confident in front of the customer and contribute more to the sales and profit.

What will the day involve

• The personal reward of increasing sales and margin – changing attitudes

• The basics of GP, Net Profit and Discount

• The impact of cost up pricing

• Understanding how customers play the negotiation game

• Understanding the perception of worth

• What is a market price?

• The basics of negotiation – Win-Win

• Understanding Discount

• Who should get a discount and why?

• Stopping discount rounding

• Confidence to increase pricing and the confidence to say ‘No’

• Asking simple questions to protect the price

• Tips on body language

• Increasing Order Value and Profit whilst adding to every order

What training style is used

Our teams will create a relaxed learning environment where delegates can enjoy the workshop. The day will be a combination of syndicate groups, fun games, realistic scenario plays and challenging interactive discussions. Everyone will be encouraged to get involved but only in a way that they feel comfortable with. Everyone will get the chance to learn from other peoples’ experiences.

Duration: One Day

What’s it all about?

A fun, informative, interactive and most of all effective one day workshop that gets all attendees to participate and leaves them with both increased confidence and clear learning to enable immediate implementation when back in the branch.

Our trainers are from the electrical industry having worked in wholesaling, manufacturing or both. They have a true understanding and empathy of what it is like to work on a trade counter of an electrical wholesaler on a daily basis and the challenges the role can build

This workshop is not about changing the world it is about all of the customer-facing teams learning tips that will enable them to be more confident in front of the customer and contribute more to the sales and profit.

What will the delegate learn?

• The personal reward of increasing sales and margin – changing attitudes

• The basics of GP, Net Profit and Discount

• The impact of cost up pricing

• Understanding how customers play the negotiation game

• Understanding the perception of worth

• The basics of negotiation – Win-Win

• Understanding Discount. Who should get a discount and why?

• Stopping discount rounding

• The confidence to say ‘No’

• Confidence to increase pricing

• Tips on body language

• Increasing Order Value and Profit

• The Skills of selling up to increase profit

• Selling Promotions – Offer to Every Customer

• Action Plans to take away

What will the day be like?

Our teams will create a relaxed learning environment where delegates can enjoy the workshop. The day will be a combination of syndicate groups, fun games, realistic scenario plays and challenging interactive discussions. Everyone will be encouraged to get involved but only in a way that they feel comfortable with. Everyone will get the chance to learn from other peoples’ experiences.