Effective Negotiation Skills
Who will benefit?
Designed for individuals and teams, who want a fresh approach to achieving mutually beneficial results during negotiations
Regional or in-company
Syndicate groups, brain storming, individual exercises and role practice
What do you get?
Course completion certificate
for more information on this course, please call or register your interest
What’s it all about?
This training module has been designed to improve individuals and teams confidence, providing them with new skills, to prepare and deliver effective This workshop is designed for anyone in the business who regularly has to negotiate, be it with customers, suppliers, staff or internal colleagues. Gaining a win/win/win (organisation/themselves/customer) is often the most difficult part of any role. This workshop will equip attendees with new skills and ten clear steps to achieving the desired result for all involved.
This course will cover why assertive behaviour in negotiations is essential to a successful outcome. Both parties must strive for a win-win result that they are both happy with and committed to.
By the end of the two days, delegates will look at negotiating as a key tool in building mutually profitable relationships.
What will be covered in this module?
The ten steps of negotiation
Understanding what a successful negotiation is
Understand negotiable and non-negotiable
What style of negotiator are you?
Preparing for a meeting
Setting clear objectives
Practice your negotiation skills
Showing empathy to the other person
Negotiating as an equal
Action planning for the future